Operations & Systems Documentation Architect
Creator of the Operational Entropy Index (OEI) | Integrator for Founder Transition
I design the operational architecture that lets founders stop being the answer to everything.
Operational Entropy Index (OEI) — a proprietary metric measuring knowledge, tool, and decision misalignment in organizations.
Every company I've worked with has promoted me because I fix things that don't work and build systems that stick.
I've done it across SaaS, fast-growth teams, and organizations running on founder dependency.
I move fast and I don't oversell.
📍 Medellín, Colombia (Remote-first, AMER time zones)
What I Build
- Workflow architecture → Removes founder from critical path within 60 days
- Documentation systems → Replaces tribal knowledge with searchable, updatable resources
- Operational dashboards → Translates noise into strategic decisions
- Team infrastructure → Enables execution without you in the middle
Where I Create Impact
- 45% reduction in onboarding time by restructuring how information flows
- Documentation coverage went from near-zero to 85%, enabling consistent execution
- Operational oversight across 13 simultaneous projects and 50+ staff with clear ownership
- Systems that freed leadership to focus on strategy instead of firefighting
What you get when you dig into this site
This site is part portfolio, part laboratory, and part field notebook.
Over the years I've worked in operations, project management, technical writing, education, and consulting. On the surface those seem like very different paths, but to me, they've always felt connected by the same underlying question:
How do we make complex things easier to understand, navigate, and improve?
Some pages document professional work and the environments that shaped my thinking. Others explore frameworks I've developed, including the Operational Entropy Index and the Anatomy of a Systems-Oriented Mind.
You'll also find teaching projects like Inglés Rebelde, experiments like the Playlist Project, technical writing, creative writing, prototypes, business ideas, and a variety of other side quests. Most began the same way: I encountered a system, assumption, or classification that didn't quite make sense to me, and started exploring alternatives.
The experience pages serve as field notes from different stages of my career. The framework pages are the maps that emerged from those experiences, and everything else is what happens when my curiosity gets enough room to wander.
Feel free to explore in any order. The pages are more connected than they first appear.